11. Agreement to Terms
By accessing our website or engaging A V Action Air Inc. for heating, ventilation, air conditioning, or refrigeration repairs, installations, or maintenance, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.
If you do not agree with any portion of these terms, you should discontinue use of our website and services immediately.
22. Service Appointments & Emergency Dispatch
When you request a service call or emergency dispatch, our team will provide you with an estimated technician arrival window.
While we strive for punctual arrivals, unforeseen road conditions, severe weather, or extended prior emergency diagnostic calls may cause schedule adjustments. Our dispatch team will communicate any changes promptly via phone or transactional SMS.
Standard appointment cancellations or rescheduling requests should be provided at least 24 hours in advance.
33. SMS Terms & Conditions (Carrier & 10DLC Compliance)
Program Name: AV Action Air Service Dispatch & Customer Care Alerts.
Use Cases: Text messages sent by A V Action Air Inc. are limited strictly to transactional customer care, route schedule reminders, appointment arrival notifications, written estimate confirmations, and emergency commercial refrigeration diagnostics.
Opt-In: End users opt in through voluntary written consent on our website forms by checking an unchecked SMS consent checkbox.
Cost & Frequency: Message frequency varies depending on your service route and scheduling requests. Message and data rates may apply according to your mobile carrier plan.
Opt-Out: You may cancel SMS notifications at any time by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text received from us. You will receive one confirmation text upon unsubscribing.
Customer Support: Text HELP for assistance, call (661) 267-0078, or email admin@avactionairinc.com.
Carrier Liability: Wireless carriers (including AT&T, T-Mobile, Verizon, and regional carriers) are not liable for delayed or undelivered messages.
Anti-Sharing Mandate: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
44. Warranties and Guarantees
A V Action Air Inc. stands behind the craftsmanship and technical precision of our work. Specific equipment and labor warranties are detailed in writing upon service completion.
Warranties do not apply to equipment failures caused by customer tampering, unapproved third-party modifications, utility power surges, neglect, or acts of God.
55. Payment Terms
Payment is due upon completion of services rendered unless explicit commercial invoicing terms have been established in writing prior to dispatch.
We accept all major credit cards, verified corporate checks, and approved commercial payment methods.
Have Questions About Our Policies?
If you have any questions or concerns regarding our terms of service, please don't hesitate to reach out to our team.